Shipping Policy
At Alam Altawasol Electronics, we aim to deliver your products quickly, safely, and affordably. Our shipping policy ensures transparency and reliability from the moment you place your order until it arrives at your door.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timeline
- Standard delivery within the UAE takes 2–5 business days, depending on your location.
- Delays may occur during peak seasons, sales events, or unforeseen circumstances (such as courier delays).
Shipping Charges
- Delivery charges may vary based on product size, weight, and delivery location.
- Free delivery is available on orders above [insert minimum amount], where applicable.
Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email/SMS.
- You can use this to check the delivery status directly with our courier partner.
Damaged or Missing Items
- Please inspect your order upon delivery.
- If items are missing, defective, or damaged, report it to us within 48 hours with supporting images.
- We’ll arrange for a replacement, refund, or exchange depending on the situation.
International Shipping
- Currently, our shipping services are limited to the UAE market only.
- Updates about international delivery options will be shared in the future.
Contact Us
For any shipping-related queries, please contact our support team at 📧 info@alamaltawasol.com.
We value your time and trust, and we’re committed to ensuring your products arrive on time, every time.
